Privacy Policy

Introduction

Santa Clara Concrete Company ("we," "us," or "our") operates the website santaclaraconcretecompany.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, how long we keep it, and your rights regarding your personal data.

By using this Site or contacting us through it, you agree to the practices described in this policy. If you have questions, contact us at quotes@santaclaraconcretecompany.com.

Information We Collect

Information You Provide

When you fill out a contact form, request an estimate, or call us, you may provide:

• Your name
• Your email address
• Your phone number
• Your property address or project location
• A description of your project or service request

We only collect what you choose to share. You are not required to submit any form to browse this Site.

Information Collected Automatically

When you visit the Site, we and our third-party analytics providers may automatically collect:

• Your IP address (anonymized where possible)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL (the page that linked you here)

Cookies

This Site may use cookies and similar tracking technologies to improve your experience and gather analytics data. Cookies are small text files stored on your device. You can set your browser to refuse cookies, though some features of the Site may not work correctly if you do. We do not use cookies to identify you personally without your consent.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and service inquiries
• Schedule on-site consultations and follow up on active projects
• Improve the content and usability of this website
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not send unsolicited marketing emails or text messages.

Third-Party Services

We use the following third-party tools that may collect data according to their own privacy policies:

• Tally (tally.so) — processes contact form submissions. Review their privacy policy at tally.so/privacy.
• Vercel Analytics — collects anonymized page view data to help us understand traffic patterns.
• Google Maps — an embedded map on this Site may collect data per Google's privacy policy at policies.google.com.

We are not responsible for the data practices of these third parties. We encourage you to review their policies directly.

Data Retention

We retain contact form submissions and inquiry records for up to 3 years, or as long as necessary to fulfill our business relationship with you, whichever is longer. Anonymized analytics data may be retained indefinitely. If you would like your information deleted sooner, contact us at the email below.

Your Rights

Depending on where you live, you may have rights regarding your personal data, including:

• The right to know what data we hold about you
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt out of any future communications (we do not send marketing emails, but you can always ask us to stop contacting you)

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, email us at quotes@santaclaraconcretecompany.com. We will respond within 30 days.

Security

We use reasonable technical and organizational measures to protect the information we collect. No method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we take the protection of your data seriously and limit access to your information to personnel who need it to serve you.

Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this Site, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised effective date. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your data, reach out: